JCM
IT System Administrator — Berlin
CCNA · M365 · Linux
Jean-Claude
Munyakazi
From Burundi and Rwanda to South Africa to Germany, 10+ years of building, securing, and managing IT infrastructure across two continents.
10+
Years in IT
3
Countries
CCNA
Certified
A Three-Country Journey
From Burundi to Berlin
🇧🇮
2006 – 2010 — Foundation
Burundi & Rwanda
IT Technician
Born and raised in Burundi with Rwandan roots. Early passion for taking apart devices and finding creative technical solutions with limited resources.
- Desktop, laptop, and peripheral repair
- Customer support & troubleshooting
- First exposure to network infrastructure
🇿🇦
2010 – 2014 — Growth
South Africa
IT Technician
Moved to Johannesburg seeking greater opportunities. Gained hands-on networking, hardware, and system administration experience in a fast-paced commercial environment.
- Routers, switches, firewalls configuration
- Server and workstation management
- End-user technical support
🇩🇪
2016 – Present — Mastery
Germany — Berlin
IT System Administrator
Relocated to Berlin and deepened expertise across multiple roles. Earned CCNA, Linux, and M365 certifications. Led M365 migration.
- CCNA, Linux, Microsoft 365 certified
- M365 Administrator & migration
- Network infrastructure & cybersecurity hardening
- Self-hosted infrastructure & automation projects
Technical Expertise
Skills & Competencies
A practical toolkit built across 10+ years of real-world IT roles, from cabling to cloud, from repair shops to Microsoft 365 tenants.
Microsoft 365
Networking
Cybersecurity
System Admin
Backup & Recovery
Automation
Self-Hosted Infra
Productivity Suite
Work History
Professional Experience
🏢
2026 — Present
IT System Administrator
BB Systems GmbH, Berlin
Administered and supported client IT infrastructures across on-premises, cloud, and hybrid environments. Managed Microsoft 365 migrations, Veeam backup, ACMP client management, and Power Automate automation.
📚
2025 — Present
Independent IT Systems Administration & Infrastructure Consulting
Self-Employed, Berlin
Providing independent IT systems administration, Microsoft 365 management, and infrastructure consulting services for SMEs and portfolio projects. Designing and maintaining self-hosted infrastructure integrating Microsoft 365, SharePoint, Linux services, networking, and cybersecurity solutions. Supporting technical documentation, automation workflows, and infrastructure optimization. Technical portfolio and project documentation available at munyakazi.org
🕌
2023 – 2024
IT Support Technician
Embassy of the Republic of Burundi, Berlin
On-demand technical support ensuring uninterrupted diplomatic IT operations. Led migration from personal email to Microsoft 365 Business Standard, including domain setup, email configuration, and security permissions.
🏟️
2022 – 2024
Logistician & Operations Associate
Aramark Restaurations GmbH, Olympiastadion Berlin
Managed logistics operations, inventory control, and supply chain tasks in a high-paced stadium environment. Operated as a forklift driver, while continuing IT self-learning in parallel.
🎵
2018 – 2022
IT Systems Electronic & Network Technician
audioone GmbH, Berlin
Installed, configured, and maintained IT infrastructure including servers, networks, and workstations. Fiber optic and Cat cabling installations, cybersecurity implementation, and on-site user support.
🌍
2013 – 2014
IT Technician
Speednet LTD, Johannesburg, South Africa
Managed and maintained office IT infrastructure including PCs, servers, and mobile devices. Configured networking equipment and provided end-user technical support.
💻
2006 – 2009
IT Technician
Mas Internet, Bujumbura, Burundi
Installed, repaired, and maintained desktops, laptops, and peripherals. Provided customer support and monitored IT systems for smooth operations.
Cycling
What started as transport became a lifestyle. Long-distance cycling around Berlin and beyond, a counterbalance to screen time.
Football
A lifelong passion that crosses borders and languages, a way to connect with community wherever the journey has taken me.
Music
A constant companion, in the commute, during late-night troubleshooting sessions, and everywhere in between.
Beyond My Core Role
Behind This Portfolio
This self-hosted portfolio is also a technical project. I designed selected pages with custom HTML, CSS, and JavaScript inside WordPress and Elementor, then published the source code and standalone demonstrations on GitHub.
See the Work
The portfolio and blog are where the journey becomes tangible, real projects, real lab work, real documentation.